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How to put an order ?

 
You will find here all the details you need to record your order. If you didn’t find here what you are searching for, feel free to contact our customer services at 01 41 73 32 39 from Monday to Saturday from 10 a.m. – 6 p.m. Our advisors will gladly answer to your questions !
 
How can I record my order ?
How can I make an order ?
You can place your order at our website www.dragonbleu.fr or by phone at +33 1 41 73 32 39, or at Dragon Bleu store, 07 rue du Sagittaire, 91450 Rungis.

-       On www.dragonbleu.fr : You have just to connect into our site and select the items of your choice on the various rubrics. When your cart is full, click on “To order” button and follow the instructions to mention your delivery address and your payment method.

 

-       -By phone : Our call centre is at your disposal, everyday at +33 1 41 73 32 39 from Monday to Saturday  from 10 a.m. to 7 p.m.. (non-surcharged). Our advisors are at your disposal for any help on choosing products (models, size…) and to register your order. Our advisors speak French, Spain and English fluently.

 

-       Our Dragon Bleu shop located on 7 rue du Sagittaire, Rungis (91450) is waiting for you from Monday till Saturday at 10 a.m. to 7 p.m. non-stop. All items available on Dragon Bleu website are available at the store.

How can I make sure of the availability of a product ?
For that, you have just to connect to www.dragonbleu.fr : www.dragonbleu.fr :
- For a product without choices for size: (Book, DVD...), if it appears on the website, it means that it is available for our customers.
- For a product without choices for size: (Book, DVD...), if it appears on the website, it means that it is available for our customers.

If you are interested in a product temporarily unavailable, please contact us at +33 1 41 73 32 39 in order to do together an overview about the next upcoming arrivals or to consider together an alternative with a similar product available.
 
Is it possible to cancel my order ?
If you want to cancel a registered order, please, contact us as soon as possible at +33 1 41 73 32 39. If your order has not been shipped yet, we will consider with pleasure your request. Otherwise, you should send back to us and at your expense the package and asking a refund (see also, Return, exchange, refund).
 
 
Can I receive a catalogue of your product ?
Our online direct sales model has the advantage to immediately provide you the latest new items offered by our suppliers. So, each day, you will find on our website the new exclusivities. Hence, we can’t provide to our customer a paper catalogue.

 
How can I be sure to choose the right size of product ?
In order to guarantee the perfect match between model ordered and your body shape, you will find our advices for size measurements (waist size, chest size). They will allow you to make the right choice in the section of “choice of size”.

 

-       On www.dragonbleu.fr : You have just to connect into our site and select the items of your choice on the various rubrics. When your cart is full, click on “To order” button and follow the instructions to mention your delivery address and your payment method.

 

-       By phone : Our call centre is at your disposal, everyday at +33 1 41 73 32 39 from Monday to Saturday  from 10 a.m. to 7 p.m.. (non-surcharged). Our advisors are at your disposal for any help on choosing products (models, size…) and to register your order. Our advisors speak French, Spain and English fluently.

 

-       Our Dragon Bleu store located on 7 rue du Sagittaire, Rungis (91450) is waiting for you from Monday till Saturday at 10 a.m. to 7 p.m. non-stop. All items available on Dragon Bleu website are available at the store.